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Wow your customers with a branded experience
eudata-icon-automation-ottanio-70
70%
Automation
Automation up to 70% of
customare care process
icona-coccarda-ottanio-70
30%
TIME
Operator optimization
time up to 30%
icona-workflow-azzurro@4x
40%
DEFLECTION
Workload shift from
voice to digital more
than 40%
eudata-icon-experience-ottanio-70
10y
EXPERIENCE
More than 10 years of
experience in digital
contact market space
WHY CHOOSE US
  • We create value pathways for customers
  • We maximize the ROI ensuring recurrent revenues
  • We provide a unified experience to the customer (act as one)
  • Full voice and digital contact center supporting asynchronous channels
  • Conversational platforms to automate processes on communication channels
  • We provide to our customers consulting and support services

Proud to be named Market Guide for Conversationalm Platforms

Eudata has been included in:
Gartner’s June 2018 and 2019
Market Guide for Conversational Platforms

Eudata Suite

Next2Connect

Gadget ready agent cockpit that includes Voice, omnichannel and customer details. Ready to be part of your environment thanks to simple and efficient plug-ins for custom or legacy CRM, TT or productivity tools. An agent BOT is always available to support the users in executing processes and use the right tools.

Comet

An SaaS Solution to generate “Pay per use” Outbound Voice Campaigns with Amazon Connect or SFDC Service Cloud Voice

CRAB

A centralized repository to register every step of your customer journey (customer profile and cross channel history) and make it available in real time to agents and supervisors, coupled with a powerful reporting tool to access all the relevant KPI.

Convy.AI

A digital conversational platform that allows customers to combine the power of Voice and Chat BOTs based on artificial intelligence with the empathy of humans. This enables end to end control of conversational omnichannel processes maximizing the impact of automation and human touch. Used by millions of users every month to support, sell and deliver marketing contents.

Our Latest News

Welcome Ynpact @ Eudata

Welcome Ynpact @ Eudata: Eudata acquires the majority stake of Ynpact, AWS advanced partner in France specialized in Amazon Connect…

Interested in hearing more about our solutions and offerings?