EUDATA is part of the AWS Partner Sector Program
From today, Eudata is proud to announce that is part of the AWS Public Sector Partner Program.
Proud to be named
Market Guide
for Conversational
Platforms
Eudata has been included in:
Gartner’s June 2018 and 2019
Market Guide for Conversational Platforms
Proud to be named Market Guide for Conversationalm Platforms
Eudata has been included in:
Gartner’s June 2018 and 2019
Market Guide for Conversational Platforms
Gadget ready agent cockpit that includes Voice, omnichannel and customer details. Ready to be part of your environment thanks to simple and efficient plug-ins for custom or legacy CRM, TT or productivity tools. An agent BOT is always available to support the users in executing processes and use the right tools.
A chatBOT based on artificial intelligence that enables end to end control of automated conversational omnichannel processes. Used by millions of users every month, it can be part of the customer journey or of the agent experience.
A centralized repository to register every step of your customer journey (customer profile and cross channel history) and make it available in real time to agents and supervisors, coupled with a powerful reporting tool to access all the relevant KPI.
Expands customer interaction from contact center, agencies or branches to multimedia services (sms, chat, email, video, collaboration) and modern communication hannels (Facebook messenger, WhatsApp, Twitter, Telegram, Apple Business chat).
Eudata implements conversational logics capable of optimising caring and sales processes, automating services with BOT operators.
Eudata is the Customer experience masters company.
We work to simplify the customer experience for medium and large brands that want to excel in their CX.
From today, Eudata is proud to announce that is part of the AWS Public Sector Partner Program.
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