For brands and well-known companies who want to set up outbound campaigns, the Eudata Comet is a campaign manager and…
customare care process
time up to 30%
voice to digital more
experience in digital
contact market space
Proud to be named Market Guide for Conversationalm Platforms
Gadget ready agent cockpit that includes Voice, omnichannel and customer details. Ready to be part of your environment thanks to simple and efficient plug-ins for custom or legacy CRM, TT or productivity tools. An agent BOT is always available to support the users in executing processes and use the right tools.
A chatBOT based on artificial intelligence that enables end to end control of automated conversational omnichannel processes. Used by millions of users every month, it can be part of the customer journey or of the agent experience.
A centralized repository to register every step of your customer journey (customer proﬁle and cross channel history) and make it available in real time to agents and supervisors, coupled with a powerful reporting tool to access all the relevant KPI.
Expands customer interaction from contact center, agencies or branches to multimedia services (sms, chat, email, video, collaboration) and modern communication hannels (Facebook messenger, WhatsApp, Twitter, Telegram, Apple Business chat).
Eudata is the Customer experience masters company.
We work to simplify the customer experience for medium and large brands that want to excel in their CX.