Wow your customers with a branded experience
eudata-icon-automation
70%
Automation
Automation up to 70% of
customare care process
eudata-icon-time
30%
TIME
Operator optimization
time up to 30%
eudata-icon-deflection
40%
DEFLECTION
Workload shift from
voice to digital more
than 40%
eudata-icon-experience
10y
EXPERIENCE
More than 10 years of
experience in digital
contact market space
WHY CHOOSE US
  • we create value pathways for customers
  • we maximize the ROI ensuring recurrent revenues
  • we provide a unified experience to the customer (act as one)
  • Full voice and digital contact center supporting asynchronous channels
  • Conversational platforms to automate processes on communication channels
  • We provide to our customers consulting and support services

Proud to be named
Market Guide
for Conversational
Platforms

Eudata has been included in:
Gartner’s June 2018 and 2019
Market Guide for Conversational Platforms

Proud to be named Market Guide for Conversationalm Platforms

Eudata has been included in:
Gartner’s June 2018 and 2019
Market Guide for Conversational Platforms

Eudata Suite

Next2Connect

Gadget ready agent cockpit that includes Voice, omnichannel and customer details. Ready to be part of your environment thanks to simple and efficient plug-ins for custom or legacy CRM, TT or productivity tools. An agent BOT is always available to support the users in executing processes and use the right tools.

Comet

An SaaS Solution to generate “Pay per use” Outbound Voice Campaigns with Amazon Connect or SFDC Service Cloud Voice

CRAB

A centralized repository to register every step of your customer journey (customer profile and cross channel history) and make it available in real time to agents and supervisors, coupled with a powerful reporting tool to access all the relevant KPI.

Convy AI

A chatBOT based on artificial intelligence that enables end to end control of automated conversational omnichannel processes. Used by millions of users every month, it can be part of the customer journey or of the agent experience.

OUR PLATFORMS
Visual IVR and ChatBOT to reduce inbound voice

Eudata implements conversational logics capable of optimising caring and sales processes, automating services with BOT operators.

CORPORATE IDENTITY
Eudata Corporate Profile 2021

Eudata is the Customer experience masters company.
We work to simplify the customer experience for medium and large brands that want to excel in their CX.

Our Latest News

AOS and EUDATA

We are happy to announce a strategic partnership at the Latin American level to accelerate the service and sales processes…

Interested in hearing more about our solutions and offerings?
Let's keep in touch!

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