An open empty notebook on a white desk next to an iPhone and a MacBook

Use Cases

Explore the real use cases that show how our AI and Customer Experience solutions help companies innovate processes and improve relationships with customers.

Caso d'uso sinistri

Scopri la facilità e l'efficienza di un' assistenza personalizzata, arricchita da una comunicazione proattiva.
Grazie alle notifiche e ai reminder automatici, sarai costantemente aggiornato sull'avanzamento della tua pratica.

Book an appointment
Personal shopper
E-commerce



Our bot can guide you through the process in a few steps, answering your questions and ensuring you have all the necessary information! Once booked, you will receive reminders and confirmations directly on your device! This service is available on Telegram, WhatsApp Web and mobile chat.

Our bot simplifies the purchase online, guiding you step by step and making the experience smooth and intuitive.
Receive targeted and relevant recommendations, tailored to your preferences and specific needs.

Hotel Booking via WhatsApp

Book your stay wherever you are, with a simple voice message on WhatsApp! Thanks to autogeneration of detailed emails, you always have every detail of your booking under control, ensuring a travel experience without surprises!

Reclamo casa

Si rappresentano due scenari dove il nostro bot si adegua perfettamente alle esigenze dei clienti, gestendo sia messaggi di testo, sia i messaggi vocali, aumentando i tassi di risoluzione al primo contatto. Attraverso una perfetta integrazione con i sistemi backend, il bot gestisce in modo efficiente le interazioni, ottimizzando le opportunità di upselling.

Email Management and Categorization

Our email manager categorizes emails, forwards them to the right agent, and suggests the best response through a generative engine, increasing operators' work efficiency by up to 90% and improving customer response times

AI for Caregiver

Thanks to AI, communication between the hospital clinic, caregivers, and family becomes smoother, clearer, and more timely. The constant information through digital channels with AI becomes a support that not only alleviates the anxiety of those who are away but also improves the quality of care for the patient.

Therapeutic Alliance

Discover our Email Manager as a therapeutic ally! Send an AI-generated email and save your time while increasing customer satisfaction. The AI generates a response by understanding the context of the email and adapting it with an appropriate tone. Manage entire email threads comfortably, building a true therapeutic alliance.

Immagina di aver smarrito la tua carta di credito o di aver bisogno di informazioni sui tuoi prodotti bancari. Con Convy.AI, il nostro assistente virtuale integrato con WhatsApp, puoi ricevere assistenza immediata in modo naturale e veloce, anche tramite note vocali.

Credit Card Assistant

For over twenty years, Eudata has been helping companies innovate the customer experience thanks to solutions based on artificial intelligence, automation, and digital transformation. Our use cases show how AI can create concrete value in various verticals: from banking to insurance, from retail to healthcare, up to telecommunications, utilities, industry, logistics, and public administration.

Every sector has specific challenges – reducing operational costs, improving efficiency, customizing service, retaining customers – and our projects demonstrate how to tackle these with scalable, secure, and quickly implementable technologies.

Do you want to discover other use cases? Click here

AI for Health and Public Administration

Artificial Intelligence in health is revolutionizing the medical sector, improving diagnosis, prevention, and patient management. From predictive analysis of clinical data to the personalization of care plans, AI solutions help hospitals, clinics, and health professionals make faster and more accurate decisions.
With our solutions, it is possible to optimize operational flows, reduce errors, and ensure regulatory compliance, bringing technological innovation directly to the service of patients.

AI for Banks and Insurance

Artificial Intelligence is transforming the financial and insurance sector, improving risk analysis, fraud prevention, and customer experience.
The advanced AI solutions we offer allow for automating processes that are complex, optimizing operations, and providing personalized products, ensuring compliance with regulations and data security.
Discover how AI can drive growth, efficiency, and innovation in your banking institution or insurance company

AI for E-commerce, Retail and Hospitality

Thanks to advanced AI platforms, brands can analyze customer behavior, predict demand, improve logistics, and increase conversions.
With secure and scalable solutions, AI becomes a strategic ally in boosting sales, building customer loyalty, and innovating online and in-store sales processes.