Outbound Campaign Manager

The future of Contact Center is here. Simple, powerful, and unified.

Available now on Amazon Marketplace!

Comet and Amazon Connect

Designed to integrate natively with Amazon Connect and Salesforce Service Cloud Voice, Comet is the solution that makes your outbound voice campaigns not only efficient but remarkably effective.

Based on the solid infrastructure of AWS, our platform maximizes agent productivity, managing to reach more customers thanks to our various advanced dialing modes: Progressive, Predictive, Preview, Power, and Agentless.

Comet is designed for large teams and BPOs, offering complete autonomy in the management and supervision of campaigns. With the Super Admin interface, you have total and centralized control over all activities, ensuring governance and optimal operational efficiency.

Choose Comet as the best strategy for every campaign!

Pay only for what you use. Our cloud architecture eliminates fixed costs and hardware investments.

Pricing model

Ensures the highest standards of security and unlimited scalability, perfectly adapting to the growth of your business, without sacrificing performance

Flexible and scalable

A single interface to manage all communication channels: voice, chat, email, and social media

Omnichannel,
for real

Why Comet

Comet offers you an intuitive interface to define every aspect of your campaigns, ensuring maximum effectiveness and compliance with regulations

Reporting
and monitoring

Analyze the results with detailed reports and keep track of the performance of your campaigns and the productivity of the agents

For effective and targeted management of any telemarketing campaign, surveys, or outbound customer care, it is essential to follow a structured process.

This approach ensures not only compliance with regulations but also the maximum return on investment and a high-quality customer experience. The following steps represent the complete lifecycle of a successful campaign, from strategic setup to the final analysis of results

How Comet works

You select the target of the campaign with precision, filtering contacts based on specific criteria

Select List

The necessary parameters for the campaign, such as time, place, maximum number of attempts, and frequency, are established.

Define the rules
Schedule the campaign

The execution of the campaign is planned. It is established when it should start and end, and the team of agents is allocated.

Monitor the campaign

They monitor performance metrics (KPI) such as the number of calls made, the contacts reached, conversion rates, and the productivity of agents

Get a free demo
Transform your Contact Center with