Video Advisor

Directly engage customers through an effortless Video chat via your web page or mobile APP with a secure platform. Escalate from an existing chat or create a brand new video conversation, use desktop sharing and co browsing, record and track every step of the customer journey

working better with

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Our Video Advisor enable brands to connect with customers

creating a dedicated room where they can discuss, collaborate and conclude transactions, virtualizing all the actions they would have performed in presence. Eudata Video Advisor is fully customizable with your logo and brand image, it can be easily used in registered areas of web sites and APPs and includes Recording, Desktop Sharing and Co Browsing capabilities.

Eudata Video Advisor is available as a cloud solution or on premise
Web and Mobile browser support

There are no restrictions on your customer journey, simply click and start a session from your preferred device without any prerequisites

Mobile ready

thanks to native SDK it is possible to add Video Advisor on every mobile APP in the market

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Collaboration

Use sharing and collaboration capabilities to complete the experience. Add your digital
signature to complete online transactions

Centralized reporting and analytics

Control your service and team performance, deep dive any session and access to the  recorded session using a single tool

Other channels

Eudata Video Advisor is part  of our suite, so you can add chat, traditional voice, email,
whatsapp, using the same cockpit

Interested in hearing more about our solutions and offerings?
Let's keep in touch!

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