Analysts estimate that the usage of Video in business interactions grew up more than 233% between 2015 and 2018, and the pandemic speeded up this process.
Escalate from an existing chat or create a brand new video conversation, use desktop sharing and co browsing, record and track every step of the customer journey
working better with
creating a dedicated room where they can discuss, collaborate and conclude transactions, virtualizing all the actions they would have performed in presence. Eudata Video Advisor is fully customizable with your logo and brand image, it can be easily used in registered areas of web sites and APPs and includes Recording, Desktop Sharing and Co Browsing capabilities.
There are no restrictions on your customer journey, simply click and start a session from your preferred device without any prerequisites
thanks to native SDK it is possible to add Video Advisor on every mobile APP in the market
Use sharing and collaboration capabilities to complete the experience. Add your digital
signature to complete online transactions
Control your service and team performance, deep dive any session and access to the recorded session using a single tool
Eudata Video Advisor is part of our suite, so you can add chat, traditional voice, email,
whatsapp, using the same cockpit
