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  • Showcase
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      • SIME – Voicebot and new contact center
      • Fastweb – CX Transformation
      • ASF – Chatbot for Public Transport
      • Eolo – Chatbot for Telco
      • Banca Progetto – Cloud Contact Center
      • La Rinascente – Salesforce Cloud Contact Center
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The 5 hot topics of customer service in 2020

News - EudataBy EudataSeptember 1, 2020

2020 has just begun, and from the microcosm of customer service we are trying to intercept the most relevant trends that companies will focus on (or should do …). If you deal with customer service, and you want to know where to direct your investments and your efforts, this is the right article for you.

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