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  • About Us
  • Solution
    • Amazon Connect
    • Digital Transformation
    • Conversational Customer Service
    • Eudata for Amazon Connect
  • Platforms
    • Convy.AI
    • Next2Connect
    • Comet – Outbound dialer
    • Video Advisor
    • AVA Agent Virtual Assistant
  • Showcase
    • Video
    • Success Case
      • CRIF – ChatBOT for Credit Support
      • SIME – Voicebot and new contact center
      • Fastweb – CX Transformation
      • ASF – Chatbot for Public Transport
      • Eolo – Chatbot for Telco
      • Banca Progetto – Cloud Contact Center
      • La Rinascente – Salesforce Cloud Contact Center
      • Eurobank – Remote Video Branch
    • Customer Contact
      • Customer Contact 2018
      • Customer Contact 2019
      • Customer Contact 2021
    • Gartner
    • Eudata Speech
  • Resources
    • Blog
    • News
    • Knowledge Center
    • Developer Site
  • English

EUDATA is part of the AWS Partner Sector Program

News - EudataBy Alessandro SusaniMarch 25, 2021

From today, Eudata is proud to announce that is part of the AWS Public Sector Partner Program.

The five trends of customer eXperience for 2021

News - EudataBy Alessandro SusaniMarch 15, 2021

The five trends of customer eXperience for 20212020 altered our habits and digital played an active role in what we have experienced. As a consequence, the field of digital customer experience has played a pivotal role in the relationship between customer and brand. Prices, loyalty, possibility of making a sale or upsall are related to

The 5 hot topics of customer service in 2020

News - EudataBy EudataSeptember 1, 2020

2020 has just begun, and from the microcosm of customer service we are trying to intercept the most relevant trends that companies will focus on (or should do …). If you deal with customer service, and you want to know where to direct your investments and your efforts, this is the right article for you.

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