EUDATA is part of the AWS Partner Sector Program
From today, Eudata is proud to announce that is part of the AWS Public Sector Partner Program. This enables it to join the AWS community dedicated to healthcare, FSI, government, education, and nonprofit customers.
Sandro Parisi, Eudata CEO, commented: “We are working hard and investing a lot of resources and time to speed up the digital transition in the Customer eXperience (CX) market space. This further step in our relationship with AWS is part of our journey to become one of the most innovative providers in the European CX market, and will help us to extend our market coverage in the public sector”.
Eudata guides companies in the management of their customers by implementing effective contact and management systems, it is able to combine traditional interaction systems, such as contact centers and CRM, with its WCS omnichannel digital solution and the conversational platform of Convy.AI, the most used player in Italy for chatBOT, with more than 30 active projects. Eudata has more than 70 employees, an internal Research and Development team focused on Humat to BOT conversation technologies, and collaborates with some Italian universities to develop innovative algorithms and technology solutions. The company is part of Forrester’s “New Technology: Conversational AI for Customer Service” research (06/19) and it is mentioned in the “Gartner Conversational Interfaces Market Guide (June 2018/)”. www.eudata.com