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Eudata
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Amazon Connect
Eudata CX Platform for Amazon Connect
Customer Service
Digital Transformation
Video Advisor
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Convy.AI
A unique solution ables to provide the best customer experience, combining BOTs automation and human touch in a blended caring and sales platform
Next2Connect
web-based Agent Desktop designed to facilitate the agent work while using Amazon Connect. Next2Connect natively includes inbound and outbound voice services, video chat, collaboration, chat, social messaging and Email
Comet – Outbound dialer
outbound dialer A Saas solution to design, implement and monitor outbound campaigns designed for Amazon Connect
AVA Agent Virtual Assistant
agent virtual assistant – an intuitive tool to support human agents during phone calls or digital interactions with customer
Showcase
Video
Success Case
CRIF - ChatBOT for Credit Support
SIME - Voicebot and new contact center
Fastweb - CX Transformation
ASF - Chatbot for Public Transport
Eolo - Chatbot for Telco
Banca Progetto - Cloud Contact Center
La Rinascente - Salesforce Cloud Contact Center
Eurobank - Remote Video Branch
Customer Contact
Customer Contact 2018
Customer Contact 2019
Customer Contact 2021
Customer Contact 2022
Eudata Speech
Resources
Blog
News
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About Us
Solutions
Amazon Connect
Eudata CX Platform for Amazon Connect
Customer Service
Digital Transformation
Video Advisor
Products
Convy.AI
A unique solution ables to provide the best customer experience, combining BOTs automation and human touch in a blended caring and sales platform
Next2Connect
web-based Agent Desktop designed to facilitate the agent work while using Amazon Connect. Next2Connect natively includes inbound and outbound voice services, video chat, collaboration, chat, social messaging and Email
Comet – Outbound dialer
outbound dialer A Saas solution to design, implement and monitor outbound campaigns designed for Amazon Connect
AVA Agent Virtual Assistant
agent virtual assistant – an intuitive tool to support human agents during phone calls or digital interactions with customer
Showcase
Video
Success Case
CRIF - ChatBOT for Credit Support
SIME - Voicebot and new contact center
Fastweb - CX Transformation
ASF - Chatbot for Public Transport
Eolo - Chatbot for Telco
Banca Progetto - Cloud Contact Center
La Rinascente - Salesforce Cloud Contact Center
Eurobank - Remote Video Branch
Customer Contact
Customer Contact 2018
Customer Contact 2019
Customer Contact 2021
Customer Contact 2022
Eudata Speech
Resources
Blog
News
Knowledge Center
Developer Site
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