And here we are again with the news regarding
the functionality of our Convy.AI!
Discover the three bites!
Do you want to improve the experience in using your services through the WhatsApp channel?
WhatsApp Interaction List & buttons
Through Convy.AI, you can create satisfying experiences on all communication channels.
From now on, you can take advantage of the new Interactive List and Buttons feature available on the WhatsApp channel,
as well as the possibility of document exchange or interaction via voice messages.
Do you want to capture the important moments during audio/video calls?
Convy.AI adds the screenshot capture functionality during caring or sales video calls. Streamline onboarding processes with the ability to capture personal documents directly from the customer’s camera. It also facilitates the capture of shared screens by the customer during direct technical assistance.
Do you want to improve the efficiency of your processes and offer better customer service?
Amazon Lex V.2
Convy.AI is able to process requests expressed through natural language thanks to the integration of the Amazon Lex NLU engine, now available in the v2 version with new features and greater ease of use.
See you at the next bite!