Save as much as 75% providing a superior
Customer Experience through an AI
that behaves like a Human and Up to 90% of customer service process automation

Convy AI Powered BOTs
Scale up your business using Convy AI, the artificial intelligence that acts like a human helping enterprises to better interact with their clients and agents to be focused on the value added transactions

• It is an orchestrator for all the components involved in the customer journey (Front End, CRM, TT, …) valuing them and taking “conscious” decisions.
• It is a single service that can be provided as chatBOT or VoiceBOT to manage traditional voice channels.
• Its SDKs enables fast integration in complex environment.
• A deep layer of analytics enables to monitor and improve the service.
• A high level of customization of dialogues is guaranteed.
• Up to 75% of agents workload reduction.
• Customer satisfaction improvement (+30%)
• Multiply sales opportunities
1.
It’s simple
Zero code needed for creating conversationl flows
3.
It’s measurable
Dashboard and analytics to discover the way it works and how good it’s doing
5.
It’s multichanel
Thanks to connectors and SDKs you can use on every chat, messaging App, sms, device. It also supports the Voice
2.
It’s a platform
To built services, using Online APIs, back ends, CRM, ERP… All without coding!
4.
It’s able to learn
Designed to evolve with the company System of understanding and evolution




Social and Conversational Interface
• Facebook Messenger
• Telegram
• Google assistant (Google Home)
• Amazon Alexa
• Skype for business
• Apple Business Chat
Contact Center
• Amazon Connect
• Cisco UCCE
• Genesys
• SFDC service cloud
NLU/ML
• Expert System COGITO
• Google Dialogflow
• AWS Lex
• MS Luis
• IBM Watson
Collaboration Platform
• Cisco Webex Team
• Ale Rainbow
• MS Teams (soon available)
Open APIs
• Amazon Recognition
• Google Speech

Voice is still the most used channel to address customer interactions, this is why Convy is able to manage also the Voice Channel to solve customer interactions.
Flow Designer
It is the graphic tool made available by ConvyAI for the creation of conversational bots. It makes possible the realization of automated processes, from simple to very complex, in order to address business requirements, improving the customer experience of users. The tool is intuitive and easy to use and does not require programming skills or experience in the world of artificial intelligence.
Subscribe to our newsletter