An SaaS Solution to generate “Pay per use” Outbound Voice Campaigns with Amazon Connect or SFDC Service Cloud Voice
Eudata is now
AWS Select Consulting Partner,
AWS Service Delivery Partner (SDP)
and AWS Public Sector Partner (PSP)
A frictionless solution to design, implement and monitor outbound campaigns designed for Amazon Connect. Forget about hardware constraints, scalability problems and ﬁxed monthly price. Simply design your campaign and take back its value paying only when the campaign is active and for the calls made.
Natively integrates Amazon Connect or Service Cloud Voice, so agent groups, phone numbers and logics are available in the campaign wizard as an option without additional work from supervisor.
Be focused on the campaign results and productivity with the Campaign monitoring system, and change parameters and rules to address the customer in the best way possible to provide a high level customer experience.
- CSV ﬁles
- Deﬁne working hours
- Deﬁne attempts rules
- Deﬁne dialing mode
- Self campaign
- Human Agents
- Success rate
- Call disposition
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