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COMET

An SaaS Solution to generate “Pay per use” Outbound Voice Campaigns with Amazon Connect or SFDC Service Cloud Voice

Now available on AWS Marketplace!

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Eudata is now
AWS Select Consulting Partner,
AWS Service Delivery Partner (SDP)
and AWS Public Sector Partner (PSP)

A frictionless solution to design, implement and monitor outbound campaigns designed for Amazon Connect. Forget about hardware constraints, scalability problems and fixed monthly price. Simply design your campaign and take back its value paying only when the campaign is active and for the calls made.

 

Natively integrates Amazon Connect or Service Cloud Voice, so agent groups, phone numbers and logics are available in the campaign wizard as an option without additional work from supervisor.

Be focused on the campaign results and productivity with the Campaign monitoring system, and change parameters and rules to address the customer in the best way possible to provide a high level customer experience.

Why Comet
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Pricing model based on the outbound calls volume generated (cost per minute of outbound calls)

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Flexible and scalable architecture 100% based on AWS with no hardware constraints or hidden costs

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High level of campaign customization thanks to rules and integration with Amazon Connect routing logics

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Amazon Connect and service cloud voice

Our solution:

CONTACT LIST

Select

  • Saleforce
  • CSV files

 

OUTBOUND
CAMPAIGNS

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Schedule

  • Define working hours
  • Define attempts rules
  • Define dialing mode

Call

  • Self campaign
  • Voicebot
  • Human Agents

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HAPPY
CUSTOMERS

Monitor

  • Success rate
  • Call disposition

 

Here's the button to our developer site for further technical support

Interested in hearing more about our solutions and offerings?
Let's keep in touch!

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