From today, Eudata is proud to announce that is part of the AWS Public Sector Partner Program.
We are happy to announce a strategic partnership at the Latin American level to accelerate the service and sales processes in digital channels.
According to Forbes magazine, chatbots are among the top ten in the digital marketing trends of the year. In fact, it is expected that by 2020
We are bound to remember these months for a long time, they will leave a mark and drastically change what we do and how we do it.
2020 has just begun, and from the microcosm of customer service we are trying to intercept the most relevant trends that companies will focus on (or should do …). If you deal with customer service, and you want to know where to direct your investments and your efforts, this is the right article for you.
Eudata is all about customer journeys – understanding how are customers interacting with the enterprise, and facilitating these interactions. Sandro Parisi, CEO of Eudata, took me through their platform and how they use WebRTC as part of their offering.
The advent of the pandemic has accelerated or forced the adoption of the “smartworking” way of working to ensure continuity within the company and within new welfare policies and personnel management.
NFON Italy, a subsidiary of NFON AG, the only pan-European cloud PBX provider, today announced its partnership with Eudata SRL. Eudata is one of the leading system integrators in Italy and focuses on the financial, retail, utilities and telecommunications industries
Eudata conversational platform Convy Ai is the ultimate solution for PMIs. It is also able to provide quality assistance to customers thanks to personalized dialogues based on business’ needs. With Convy Ai you can create automatized conversations that simulate human ones and that are consistent with your business identity. Our chatbot is designed to be usable from the website and from social channels of your business: you can use the same dialogues and with few clicks you can make it available on different channels.
Today I was a testimonial for @Eudata at the Laboratories organized by #CMMC.
The discussion with sector stakeholders with different experiences is always interesting and constructive.
Here is an excerpt from my speech. I’m waiting for comments and additions!